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FREQUENTLY ASKED QUESTIONS

Click a question below to view its answer. If your question is not listed below, you contact us instead.

Questions

 

Answers

Q: Do I get CGI-BIN with my account?
A: Yes, your CGI-BIN folder is automatically created for you.

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Q: Do I get a free domain name if I pay by year?
A: Only on selected plans.

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Q: How can I get my website sponsored?
A: Go to the Free Web Hosting page. Choose your desired plan and click the order link. If you see that you and your website meet the requirements, fill submit the form.

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Q: How long have you been in business?
A: We have been in business since 2002.

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Q: I uploaded my files, but I cannot access them. How can I access it?
A: When uploading files, make sure you upload them in the "public_html" folder. All the files and folders above "public_html" are hidden and cannot be accessed via HTTP.

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Q: What is the cPanel Build on your servers?
A: The cPanel Build is 10.2.0-RELEASE 82.

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Q: What is the path to Perl?
A: The path to Perl is "/usr/bin/perl".

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Q: Which MySQL version is your server running on?
A: The MySQL version our servers are running is 4.0.x. You can also view our more detailed MySQL version in cPanel.

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Q: Which Operating System are your servers running on?
A: Our servers are running on Linux.

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Q: Which PHP version is your server running on?
A: The PHP version our servers are running is 4.3.x. You can also view our more detailed PHP version in cPanel.

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Q: Which Perl version is your server running on?
A: The Perl version our servers are running is 5.8.3.

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Q: Why must I have X amount of posts in the forums to get the Basic plan?
A: Instead of having advertisments on your website, we decided that that you must have X amount of posts in the forums. This is also to prevent spam and fraud; after the user achieves the required amount of posts, we know that the user is trustworthy enough to receive free web hosting.

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